Support

I can't connect Shortlisted in Claude or ChatGPT

• Use the full address ending in /mcp, as shown on the connector page.
• When the Shortlisted page opens, sign in, check the permissions and press Allow. If you pressed Cancel, start again from the app.
• If you see “This connection can't continue”, go back to the app and add the connector again; the link may have expired.

The assistant says it can't update my profile or apply

You may have unticked that permission when connecting. Open Connected apps in your Shortlisted account menu, disconnect the app, then add the connector again and leave the permission ticked.

Did the assistant really apply?

Applications sent from the chat show up at once under Applications in the app. For jobs on an employer's own site, nothing is sent until you submit on that site; tell the assistant when you have, and it adds the job to your tracker.

How do I stop an app from using my account?

Account menu → Connected apps → Disconnect. Access stops immediately.

Something looks wrong with a job

Use “Report” on the job page, or write to us with the job link. We remove fake jobs and anything that asks candidates for money.

Delete my data

Write to support@shortlisted.in from your account email and we'll delete your account and data within 30 days. See the privacy policy for what we keep and for how long.